Monitoring for hosting providers and MSPs
When you host other people’s businesses, their outage is your outage, and their customers are your support tickets. StatusEagle watches servers, services and network gear from outside your network, and gives you a status page your customers will actually check.
StatusEagle for hosting providers
Monitors servers, services and network devices with ICMP, TCP, UDP and SNMP checks from three external locations, verifies failures before alerting, and publishes status and maintenance to customer-facing status pages.
What usually goes wrong
A node goes down and you learn about it from 40 support tickets at once.
Your own status page runs on the same network that’s down.
Planned maintenance still triggers alerts and angry customer emails.
A core switch’s memory climbs for days before it takes a rack with it.
A bad day, with StatusEagle running
A hypervisor node drops off the network at 02:20. Ping fails from every location, so an incident opens within a couple of minutes and your team is paged by phone. Your status page, hosted outside your network, shows the affected node and a first update is posted before most customers wake up. Next month’s kernel upgrades are scheduled as maintenance windows, so they appear on the status page in advance and don’t page anyone while they run.
An illustrative scenario based on common failure patterns, not a customer story.
How StatusEagle fits
Comprehensive external probing and incident communication for fleet operators.
Ping & TCP monitoring
Every node and every service port, from outside your network
Network monitoring
SNMP on switches, routers and firewalls: CPU, memory, uptime
UDP monitoring
DNS, NTP and VPN services
Status pages
Hosted separately from your infrastructure, with maintenance notices
Incident management
Maintenance windows, incidents and subscriber updates
A starter monitoring setup
Here’s where we’d start: six checks that cover the failures teams like yours hit most. Add more as you learn where things break.
| WHAT | MONITOR | PASSES WHEN |
|---|---|---|
| Each hypervisor / node | Ping | Replies |
| Control panel | Website + SSL | 200 |
| Customer DNS | UDP 53 | Replies |
| Mail relay | TCP 25/587 | Accepts connections |
| Core switch / firewall | SNMP | CPU < 80%, memory < 90% |
| Backup job per cluster | Cron heartbeat | Nightly |
Which plan fits
Enterprise ($45/month) covers 300 monitors, 25 status pages and 10,000 subscribers, enough for most regional hosts. For larger fleets, talk to us. Every plan includes all monitor types, 3 locations and multi-location verification. Compare plans.
Your first monitor takes about two minutes.
Free plan: 10 monitors, 3 locations, 1 status page. No credit card.
Frequently asked questions for hosting providers & MSPs
Still deciding? Start monitoring free and verify your first service in ~2 minutes.
Yes. StatusEagle status pages don’t run on your servers, so they stay up when your network doesn’t.