Third-party monitoring: is it you, or is it them?
Your checkout fails and your team starts reading logs. Twenty minutes later someone finds the payment provider’s status page. StatusEagle follows the services you depend on and puts their incidents on the same timeline as your own monitors, so the answer is in the first alert.
Illustrative example · not live data
Third-party monitoring (also called dependency monitoring) tracks the status of external services your product relies on, such as payment, cloud, email, CDN and AI providers, and alerts you when one of them reports an incident or stops responding.
Your monitors are green, your product is broken
A modern app is a thin layer over other people’s services. When Stripe, SendGrid or your cloud region has a bad hour, your own monitors can pass while customers can’t pay, sign up or get their emails. Or your monitors fail and nobody knows whether to start debugging or wait.
Examples of the kinds of services teams depend on. Publish the actual supported catalogue and its size before launch
How StatusEagle third-party monitoring works
Vendor status pages lag. So add a direct check.
Providers often acknowledge incidents minutes after customers notice them. The fix is to combine their status with your own evidence: add a normal API monitor on the provider endpoint you actually call (for example a lightweight authenticated read). If that fails from multiple locations while the vendor still says “operational”, you know before their status page does.
Where this is going. Eagle Intelligence will correlate the two automatically: “Your checkout-api failures started 2 minutes after Stripe reported elevated API errors. Likely upstream. Confidence: medium.” See Eagle Intelligence.
Why not just subscribe to every status page?
Related monitoring
Pair these monitoring checks to ensure complete stack coverage.
Frequently asked questions
Still deciding? Start monitoring free and verify your first service in ~2 minutes.
Third-party monitoring tracks the status of external services your product depends on and alerts you when one reports an incident, so you can tell quickly whether a problem is yours or a vendor’s.
Your first monitor takes about two minutes.
Free plan: 10 monitors, 3 locations, 1 status page. No credit card.