Incident management that starts with the facts
When a failure is confirmed, StatusEagle opens an incident that already knows what failed, where, since when, and what error it saw. Your team picks it up from there, and your status page can tell customers at the same time.
Example check · demo data
Incident management is the process of detecting, recording, responding to and communicating about service disruptions. In StatusEagle, incidents are opened automatically from verified monitor failures and carry the evidence your team needs to respond.
The life of a StatusEagle incident
Maintenance windows
Planned work shouldn’t page anyone or count against your uptime. Schedule a maintenance window, and it appears on your status page in advance; monitors covered by it don’t raise incidents during the window.
A lightweight incident process for small teams
You don’t need a war room. You need these four things decided in advance:
Eagle Intelligence (early access) drafts incident summaries, status updates and post-incident reports from the incident’s own evidence, for a person to review. See how it works.
Incidents in your own tools
The REST API returns ongoing incidents, so you can show them on internal dashboards or block a deploy while something is on fire:
curl https://api.statuseagle.com/v1/incidents/ongoing \ -H "Authorization: Bearer $STATUSEAGLE_API_KEY"See the API reference.
curl https://api.statuseagle.com/v1/incidents/ongoing \ -H "Authorization: Bearer $STATUSEAGLE_API_KEY"
What it is, and isn’t
StatusEagle incident management covers the path from verified alert to resolved incident and customer update. It doesn’t include on-call rotations or escalation policies. Teams that need those typically pair StatusEagle with a dedicated on-call tool through webhooks.
Related monitoring
Pair these monitoring checks to ensure complete stack coverage.
Frequently asked questions
Still deciding? Start monitoring free and verify your first service in ~2 minutes.
The process of detecting, responding to, communicating about and learning from service disruptions.
Your first monitor takes about two minutes.
Free plan: 10 monitors, 3 locations, 1 status page. No credit card.