StatusEagle
IT alerting

IT alerting your team won’t learn to ignore

An alert is only useful if people still trust it. StatusEagle sends fewer alerts because every one is verified first, and sends each one to the person who owns the failing service, in the channel they’ll actually see.

Alert routing · checkout-api
Live check snapshot
Active
Down (verified)SMS + phone → Sara
Down (verified)Slack #incidents
Partially downSlack #incidents
Back upSlack + email

Example check · demo data

In brief

IT alerting software notifies the right people when monitored systems fail, through channels such as SMS, phone calls, chat and email. Good alerting is verified, routed to an owner, and quiet when nothing needs a human.

1

Alert channels

Confirm which channels are included on each plan

ChannelBest forNotesEmailSMSPhone callSlackDiscordCustom webhook
Non-urgent monitors, daily awarenessOn every plan
Critical monitors, out of hours
Wake-someone-up failuresUses your own Twilio or Telnyx account, so you pay provider rates directly
Team visibility, working hoursPost to a channel
Teams that live in DiscordVia Discord webhook
On-call tools, ticketing, automationJSON to any endpoint
2

Route by monitor and by person

Not every alert is everyone’s problem. StatusEagle lets you choose channels per monitor and per team member, and send different status changes (down, partially down, back up) to different places. A pattern that works well:

Revenue-critical monitors: phone call and SMS to the owner, Slack to the team.
Partial failures (some locations): Slack only, for someone to look at during the day.
Recoveries: Slack and email, so the person who got paged knows they can go back to sleep.
Certificate and domain reminders: email to whoever handles renewals.
3

The real cost of alert fatigue

Every false page teaches people to wait and see. After enough of them, “wait and see” becomes the response to real outages too. The fix isn’t more channels; it’s fewer, better alerts. StatusEagle’s rule: a failure must survive a retry and be confirmed from another location before anyone is notified. Unconfirmed blips are still kept in monitor history.

If StatusEagle pages you, it has already checked twice.

4

Send alerts to anything

Use custom webhooks to open tickets, trigger on-call tools, post to Microsoft Teams through a workflow, or kick off automation. Publish the webhook payload schema and link it here

COMPLEMENTARY CHECKS

Related monitoring

Pair these monitoring checks to ensure complete stack coverage.

FAQ

Frequently asked questions

Still deciding? Start monitoring free and verify your first service in ~2 minutes.

Software that notifies people when monitored IT systems fail, using channels like SMS, phone, chat and email, and routes each alert to the right person.

GET STARTED IN MINUTES

Your first monitor takes about two minutes.

Free plan: 10 monitors, 3 locations, 1 status page. No credit card.